Shipping policy

1. Order Processing Time
All orders are made to order and processed within [1 to 5] business days (Monday–Friday). Orders placed after 2:00 PM PST or on weekends will be processed the next business day. If we experience a high volume of orders, shipments may be delayed by a few days. 

2. Shipping Rates & Delivery Estimates
We only offer 4-5 day ground shipping.

Note: Delivery delays can occasionally occur due to high volume, holidays, or carrier issues. 

3. Order Tracking
Once your order ships, you will receive a confirmation email containing a tracking number. You can monitor your package’s transit in real time by visiting the link sent to your email.

4. Shipping Damages & Issues
If your package is lost in transit or arrives damaged, please reach out to us at info@frankdoolittle.com within 7 days of delivery. We will file a claim with the carrier and work to resolve the issue as quickly as possible. 

5. Contact Us
For any questions regarding your shipment, reach out to our team at info@frankdoolittle.com or call us at 800-621-7633.